Privacy Policy

Your privacy matters to us. We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.

Effective Date: January 15, 2025

This Privacy Policy explains how ByteOnApiNet ("we," "us," or "our") collects, uses, processes, and protects your personal information when you use our SEO content writing services and visit our website at byteonapinet.app.

We operate under Taiwan's Personal Data Protection Act (PDPA) and maintain compliance with international privacy standards. This policy applies to all users of our services, whether you're browsing our website, using our tools, or engaging our professional services.

Quick Contact: For any privacy-related questions, reach us at info@byteonapinet.app or call +88639585828. Our privacy team typically responds within 48 hours during business days.

Information We Collect

Personal Information You Provide

When you interact with our services, we collect information you voluntarily provide through various channels. This helps us deliver personalized SEO content writing solutions and maintain effective communication.

Contact and Account Information

Full name and business title
Email address and phone number
Business name and industry type
Billing address and payment information
Communication preferences

Project-Specific Information

Website URLs and domain information
Target keywords and SEO objectives
Brand guidelines and style preferences
Content samples and reference materials
Performance metrics and analytics data

Information We Collect Automatically

Our systems automatically gather certain technical information to improve your experience and ensure our services function properly. This includes standard web analytics and security monitoring.

IP address and geographic location
Browser type, version, and device information
Pages visited and time spent on our website
Referral sources and search terms used
System performance and error logs

Cookie Notice: We use essential cookies for website functionality and analytics cookies to understand user behavior. You can control cookie preferences through your browser settings, though some features may be limited without certain cookies.

How We Use Your Information

Primary Service Delivery

Your information directly supports our ability to provide high-quality SEO content writing services tailored to your specific business needs and objectives.

Creating customized content strategies and keyword research
Developing SEO-optimized articles, blog posts, and web copy
Communicating project updates and delivering completed work
Processing payments and maintaining accurate billing records
Providing technical support and customer service

Business Operations and Improvement

We analyze usage patterns and feedback to enhance our services, develop new offerings, and ensure we're meeting our clients' evolving needs in the competitive SEO landscape.

Analytics and Optimization

Measuring content performance and SEO effectiveness
Identifying trends in client requirements and market demands
Testing new tools and methodologies for better results
Optimizing our website and user interface based on behavior data

Legal and Security Purposes

We process certain information to comply with legal obligations under Taiwan law and protect both our business and our clients from security threats.

Legitimate Interest: We may process your information based on legitimate business interests, such as fraud prevention, system security, and improving our services, always balanced against your privacy rights.

Your Privacy Rights

Under Taiwan's PDPA and international privacy standards, you have significant control over your personal information. We've designed straightforward processes to help you exercise these rights effectively.

Access Your Data

Request a comprehensive report of all personal information we hold about you, including how we obtained it and how we've used it.

Correct Inaccuracies

Update or correct any personal information that's incomplete, outdated, or incorrect in our systems.

Delete Your Information

Request deletion of your personal data when it's no longer necessary for our services or legal obligations.

Restrict Processing

Limit how we use your information while maintaining your account or during dispute resolution.

Data Portability

Receive your data in a structured, machine-readable format for transfer to other service providers.

Withdraw Consent

Revoke permission for data processing activities that require your consent, such as marketing communications.

How to Exercise Your Rights

To make any privacy-related requests, send an email to info@byteonapinet.app with "Privacy Request" in the subject line. Include your full name, account information (if applicable), and clearly describe what you're requesting.

We'll verify your identity and respond within 30 days, as required by Taiwan law. For complex requests, we may extend this period by an additional 30 days and will notify you of any delay.

Important: Some requests may affect our ability to provide services to you. For example, deleting all your information would require closing your account and discontinuing active projects.

Data Security and Protection

Technical Safeguards

We implement multiple layers of security to protect your information from unauthorized access, alteration, disclosure, or destruction. Our security measures evolve continuously to address emerging threats.

SSL/TLS encryption for all data transmission
AES-256 encryption for stored sensitive information
Multi-factor authentication for administrative access
Regular security audits and penetration testing
Automated backup systems with encrypted storage
Network firewalls and intrusion detection systems

Administrative Controls

Access to your personal information is strictly limited to authorized personnel who need it to perform their job functions. All team members complete privacy and security training.

Access Management

Role-based access controls with minimum necessary permissions
Regular access reviews and deprovisioning procedures
Comprehensive audit logs of all data access activities
Background checks for employees handling sensitive data

Incident Response

Despite our best efforts, no security system is completely impenetrable. We've established procedures to quickly detect, contain, and respond to any potential data breaches.

Breach Notification: If a security incident affects your personal information, we'll notify you within 72 hours via email and provide clear information about what happened, what data was involved, and what steps we're taking to resolve the issue.

Data Sharing and Third Parties

Service Providers and Business Partners

We work with carefully selected third-party companies to support our operations and deliver better services to you. These partners are contractually required to maintain the same level of data protection we provide.

Essential Service Providers

Cloud hosting providers for secure data storage and website operation
Payment processors for secure transaction handling
Email service providers for customer communications
Analytics platforms for website performance monitoring
Customer support tools for efficient issue resolution

Legal Disclosures

We may disclose your information when required by Taiwan law, court orders, or regulatory requirements. We'll notify you of such requests unless legally prohibited from doing so.

Compliance with lawful government requests
Protection of our legal rights and property
Prevention of fraud or security threats
Emergency situations involving personal safety

Business Transfers

If ByteOnApiNet is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We'll provide notice and ensure the acquiring company maintains equivalent privacy protections.

No Data Sales: We never sell your personal information to third parties for marketing purposes. Any data sharing is strictly limited to service delivery, legal compliance, or with your explicit consent.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, and resolve any disputes. Different types of information have different retention periods based on their purpose and legal requirements.

Data Type	Retention Period	Reason
Account Information	Duration of relationship + 3 years	Service delivery and legal compliance
Project Files and Content	5 years after project completion	Quality assurance and potential revisions
Payment Records	7 years	Taiwan tax and accounting regulations
Website Analytics	26 months	Performance analysis and improvement
Marketing Communications	Until consent withdrawn	Ongoing marketing activities
Support Tickets	3 years	Service improvement and issue resolution

Automatic Deletion Processes

We've implemented automated systems to regularly review and delete information that has reached the end of its retention period. This ensures we don't hold onto your data longer than necessary.

Quarterly reviews of all stored personal information
Automated deletion triggers based on retention schedules
Secure data destruction methods that prevent recovery
Audit trails documenting all deletion activities

Early Deletion: You can request deletion of your information before the standard retention period expires. We'll honor these requests unless we have a legal obligation to maintain the data.

International Data Transfers

While ByteOnApiNet operates primarily in Taiwan, some of our service providers and business partners are located in other countries. When your information is transferred internationally, we ensure appropriate safeguards are in place.

Transfer Safeguards

Standard contractual clauses approved by data protection authorities
Adequacy decisions recognizing equivalent privacy protections
Binding corporate rules for multinational service providers
Specific consent for transfers when required by law

Primary Transfer Destinations

Most international transfers involve cloud services and payment processing in jurisdictions with strong privacy protections, including the European Union, Singapore, and Japan.

Your Rights: You have the right to obtain information about international transfers affecting your data and may object to transfers that don't meet adequate protection standards.

Updates to This Policy

Privacy laws and our business practices evolve over time. We'll update this policy as needed to reflect changes in our data handling procedures, legal requirements, or service offerings.

Notification Process

Email notification to all active users for material changes
Prominent website notices for important updates
30-day advance notice for changes that affect your rights
Clear explanation of what's changed and why

We encourage you to review this policy periodically to stay informed about how we protect your information. The "Effective Date" at the top indicates when the current version was last updated.

Continued Use: Your continued use of our services after policy updates constitutes acceptance of the changes. If you don't agree with any modifications, please contact us to discuss your options.

Contact Us About Privacy

We're committed to addressing any privacy concerns promptly and transparently. Don't hesitate to reach out with questions, requests, or feedback about how we handle your personal information.

Email: info@byteonapinet.app

Phone: +88639585828 (Business hours: Monday-Friday, 9 AM - 6 PM Taiwan time)

Address: No. 61, Siping St, Shalu District, Taichung City, Taiwan 433

Response Time: Privacy requests typically processed within 48 hours